EMR Implement - Vendor Assistance
What Your EMR/PM System Vendor Will Do For You
Most EMR/PM system vendors will provide implementation services for you. That is, for a local installation of an EMR/PM system, the
vendor will come to your location, install its software on your client server, perform some tests, confirm a valid installation, and
help you get your work stations up and running. After that, your vendor will train your staff on the new system. Training can take place
at your location (onsite), at the vendor's location (offsite), online, or some combination of these. Of course, your vendor charges an
extra fee for all of these services.
What Your EMR/PM System Vendor Won't Do For You
Your vendor will not help you buy the hardware necessary to run and use your new EMR/PM system (client server,
personal computers and Tablet PCs, network hardware, etc.), configure your hardware, or create your system "network",
whether wired, wireless, or a combination. In addition, your vendor will not help you plan your implementation process, mainly
because the vendor wants to avoid responsibility for bad implementation outcomes. If you haven't used an EMR/PM system consultant
up to this point in your acquisition process, now is definitely the time to hire one. You've reached a major milestone in your EMR/PM system project by having selected
your new system, but there's still a lot of work to get done, and lots of mistakes that can be made along the way.
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